E-commerce
Customer service for online stores
Returns, shipping and “where's my order” answered from your own policies. Products recommended from your catalogue, and added to the cart from the chat.
See what the chat sold.
Shopify or WooCommerce sends each order; Miko matches it to the conversation before it and shows whether Miko AI or a teammate helped.
Screenshots understood.
A customer sends a photo of an error or a damaged parcel; Miko AI reads it together with the message.
Built around the questions shops get. And the sales they can turn into.
Product feed
Import your catalogue from a product feed and keep it in sync.
Recommendations
Miko AI suggests products that match what the customer described.
Cart from the chat
Variant, quantity and add-to-cart without leaving the conversation.
Your policies as answers
Your returns, shipping and payment pages become the answers.
Order tracking
Report an order from your thank-you page with one line of JavaScript.
Exit offers
Show a free-shipping note to visitors who are about to leave.
Keep exploring
Let Miko AI answer your first customer today.
Add the chat to your site, connect a knowledge source and let Operator do the rest.