Knowledge
Write it once. Everyone answers from it.
Help articles, your website, documents and internal notes in one place. Your help centre, Miko AI and your team all read from it.
A help centre on your own domain.
Publish your articles as a help centre at help.yourcompany.com. Search engines can read it, and the chat's Help tab shows the same articles.
Notes only Miko AI reads.
Some things belong in an answer but not on a public page. Internal content is used by Miko AI and your team, and never published.
Knowledge that stays current. Without anyone having to remember to update it.
Website sync
Point it at your site; pages are read, kept in sync, and can be left out one by one.
Documents
Upload PDFs and documents, and they are searched like any article.
Folders and tags
Keep sources in folders and tag what each one is about.
Translations
Keep an article in several languages, each with its own version.
Scheduling
Publish or retire an article on a date, like the terms of a campaign.
Suggestions
Questions Miko AI couldn't answer become suggestions for what to write next.
Keep exploring
Let Miko AI answer your first customer today.
Add the chat to your site, connect a knowledge source and let Operator do the rest.