Guides
Step-by-step guides for support teams
From connecting channels to teaching the AI, each guide walks through screens that exist in Miko today.
- Web chatHow to add live chat to your websiteAdd live chat to your site with one line of code, change its look without touching the code again, and recognise customers who are signed in.
- InboxConnecting your WhatsApp support line to the inboxConnect your WhatsApp Business number to Miko through your own Meta app, so your team and Miko AI answer it from the same inbox.
- InboxConnecting your support email to one inboxBring the mail sent to your support@ address into Miko by forwarding or over IMAP/SMTP, and have replies leave from your own domain.
- KnowledgeHow to prepare a knowledge base for an AI support agentMiko AI answers only from what you've written. Which sources to add for a good knowledge base, and how to test it before it goes live.
Let Miko AI answer your first customer today.
Add the chat to your site and connect a knowledge source — or let Operator, the panel's AI assistant, do it for you.